A full operational review of the current policies and procedures is completed. Hotel best practice systems and procedures are put in place in an effort to increase sales, decrease costs and build customer satisfaction. Windward Management believes that quality products that are operationally well managed will lead to increased customer satisfaction and repeat business.
Our operational expertise covers:
- Accommodation (hotel guestrooms and self catering units)
- Food & Beverage
- Leisure Clubs
- Golf Clubs and Resorts
- Conference, Wedding and Special Event Venues